IT Support Specialist

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking an IT Support Specialist specialist to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.

In this role you will provide top quality customer and technical support, guide merchants through video demos and tutorials, and work closely with multiple departments to solve problems quickly. You will help customers with API integrations, maintain processing environments, identify and document bugs and features, and perform manual quality assurance of integrations with client’s partners.

Requirements:
-Experience in technical/customer support;
-Strong organizational, analytical, written, and verbal communication skills;
-Passion for troubleshooting and constant self-learning;
-Superb attention to detail;
-Ability to quickly learn and adapt to new features and innovations;
-Willingness to learn and initiate;
-Advanced efficiency in Microsoft Office, G-suite, Zoom, Slack, and Trello.